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Coronavirus (COVID-19)

Measures in public transport and tips

  • Mask requirement in public transport - current status

    Mask requirement in public transport - current status

    Masks must still be worn in public transport and at bus stops. In the Schwäbisch Hall district, surgical masks (as an alternative to FFP2 masks) are again allowed from Wednesday, June 2nd, 2021. A mask is required for passengers aged 6 and over.

    To further contain the corona pandemic, the following rules have applied to local public transport since the nationwide Infection Protection Act came into force: On public transport, all passengers must wear FFP2 masks over their mouth and nose. Surgical masks are currently only permitted with a corona incidence of less than 100. This regulation comes into effect automatically on the day after next if the seven-day incidence is below 100 for five working days in a row.

    Wearing mouth and nose covers has proven to be a particularly effective measure in the pandemic. Especially against the background of possible particularly contagious mutations, the federal and state governments point out that FFP2 masks have a higher protective effect than simple surgical masks or everyday masks. Wearing an FFP2 mask when using local public transport is therefore mandatory from an incidence of 100. In this way, you can protect yourself and others more effectively against infection and make an important contribution against the spread of particularly contagious mutations of the coronavirus.

    You are required to wear a mask when traveling by bus or train, as well as when you are in train stations, on platforms and at bus stops. For more information, see the Corona Ordinance.

    Are there any exceptions to the obligation to wear a FFP2 mask? Children under 6 years of age do not have to wear a mouth and nose cover. The same applies to people who have been released from the obligation to wear a mouth and nose cover, as evidenced by a medical certificate. The certificate must be presented at the request of the transport company staff. 

    Where should a FFP2 mask be worn? In all buses and trains, in train stations, at stops and on platforms.

    Can I take off the mask when I eat, drink or make a phone call? No. This is not allowed on local transport.

    What happens if I don't wear the mask? According to the conditions of carriage, the personnel of the transport companies have the right to exclude a person who refuses to wear a mask from the carriage, as they endanger other passengers. In the event of a recurrence, this applies not only to the journey concerned, but also permanently. In addition, a regulation of the state of Baden-Württemberg provides for a fine of at least 100 euros and up to 250 euros. More informations see here.

  • Distance in the vehicle and at the stop

    Distance in the vehicle and at the stop

    Passengers are asked to distribute themselves evenly in the vehicle and at stops and not to jostle.

    The distance regulation of 1.5 meters defined in the state's Corona regulation for public space does not apply in public transport. In return, you are required to wear a mask, according to the currently valid regulation (see mask requirement in public transport).

    The reason for this is that the minimum distance of 1.5 meters in public transport cannot be maintained on a regular basis. For this reason, the obligation to wear mouth and nose protection (mask requirement) has been enshrined in public transport, i.e. the mask replaces the distance requirement. This obligation applies to children from the age of 6 and must therefore also be observed by all students. The same regulation also applies to secondary schools from grade five and to vocational schools, where there is also an obligation to wear a mouth and nose cover outside of class - on the school grounds and in the school building, for example in the hallways, in the school yard and on toilets. Only where it is possible to form fixed and constant groups of students (usually in the classroom) is there no mask requirement. In this way, the mask replaces the distance requirement in public spaces.

    As was the case before the outbreak of the corona pandemic, the transport companies use all available capacities (vehicles, drivers) for the morning traffic peak (rush hour) in order to get all students to the school on time at the start of lessons. For the possible passenger capacity per vehicle, the licensing law still applies, i.e. the bus can be used to capacity according to the specific definition in the vehicle registration. The transport companies are, of course, endeavoring to optimize the vehicle circulation to ensure that this maximum payload is not necessary.

    Despite the large use of vehicles and personnel by the companies, it is above all in the winter months there is likely to be a higher utilization of vehicles (buses and trains) at peak times. A substantial improvement in the situation, i.e. An optimized distribution of the students on the available bus capacities could be achieved by a (significant) equalization of the lesson times and thus the student traffic. As a result, the school buses, which today are often only used for one journey in the morning and at noon, could be used several times in a row, which in total could make more passenger seats available for school transport. The Ministry of Transport has been considering this for a long time, i.e. even before the outbreak of the pandemic, and will probably also be seen by the Ministry of Culture. We are not yet aware of any concrete plans for the school.

    To what extent the use of additional buses in school transport (coaches) is suitable for cushioning the peaks in school transport, and whether contingents will be created for this remains to be seen in the coming weeks. In principle, not all of the around 200 buses that are used in the Schwäbisch Hall district in the morning to transport schoolchildren can be reinforced by an additional vehicle. If only a few additional vehicles are available, the question quickly arises as to where they can (meaningfully) be used and whether coaches (without long journeys) are even available where the greatest need is.

    As far as hygiene is concerned, the transport companies follow the recommendations of the Association of German Transport Companies (VDV). These contain information on the cleaning cycle, the cleaning agents to be used, as well as information on the use of the air conditioning systems and adequate ventilation of the vehicles during operation and at the stops. So please do not be surprised if the doors of the buses and trains at the stops are opened in the increasingly colder months of the year. This serves for better ventilation of the vehicles and thus prevention of the risk of infection.

    In addition, passengers are regularly advised of the rules of conduct - and in particular of the obligation to wear mouth and nose protection - via information in the vehicle (pictograms, posters, screen information and / or tape announcement). In addition, in order to achieve a lasting effect, controls and penalties for violations of the mask requirement are useful. These are a matter for the police or the local regulatory authorities. For this purpose, at the beginning of the school year, several focus activities will take place in all the regional districts in the vehicles and at the stops on site. We would, however, wish that this step would not be necessary (too often) and that the appeal to the common sense and personal responsibility of the passengers / students would be sufficient.

    Thank you for your understanding and your help in the fight against the further spread of corona infections.

  • No longer restrictions on late connections from June 11th

    No longer restrictions on late connections from June 11th

    The trips in late traffic after 11 p.m. will run again from Friday, June 11, 2021.

    Buses in rail replacement and rail supplementary services (SEV / BEV88c) were not affected by the restrictions. The RufBusse in the district and the Regiobus lines RB14 and RB72 were also not affected.

    The following restrictions apply in the Schwäbisch Hall area until 10.06.2021 (see also timetable book pages for download, note red markings):

    City bus Schwäbisch Hall line 1

    • Cancellation Monday to Saturday of trips at 10:57 p.m., 11:33 p.m. and 0:59 a.m. from Hagenbacher Ring towards Teurershof and the 11:50 p.m. trip from ZOB towards Michelbach / Bilz.
    • No trip at 11:33 p.m. on Sundays and public holidays from Hagenbacher Ring in the direction of Teurershof.
    • No trip on Friday and Saturday at 12:37 a.m. from SHA-Hessental train station in the direction of Hagenbacher Ring and Teurershof.
    • The journey at 11:07 p.m. from SHA-Hessental train station (train connection from Stuttgart, Heilbronn and Crailsheim) will continue to be offered daily to Hagenbacher Ring.

    City bus Schwäbisch Hall line 7

    • No daily continuation of line 1 at 11:25 p.m. from ZOB towards Teurershof - Breiteich - Gailenkirchen.
    • On Friday and Saturday, line 1 will no longer continue to travel at 12:52 a.m. from the central bus station towards Teurershof - Breiteich.
    • No route from Monday to Saturday on line 1 at 11:07 p.m. from the sports field to the central bus station.

    City bus Schwäbisch Hall line 10

    • From Monday to Saturday no continuation of line 1 at 11:56 p.m. from Hirschfelden in the direction of Rosengarten.
    • On Sundays and public holidays no continuation of line 1 at 11:08 p.m. from Hirschfelden to Rosengarten.
  • Reduced RufBus restrictions

    Reduced RufBus restrictions

    Due to the corona pandemic and the restrictions imposed on personal contact, the RufBus is still subject to restrictions. Because the RufBus is driven almost exclusively by taxis, groups with more than two persons must be excluded until further notice due to the distance rules.

    The following regulations apply to the RufBus in the Schwäbisch Hall district:

    • Only 2 passengers per vehicle (standard taxi, max. 4 passengers per vehicle when using a large taxi).
    • Only 2 persons per registration. Groups or small groups can no longer be registered.
    • Families or people living together in one household can continue to be registered and promoted together.
    • In any case, a sufficient distance from the driver must be kept, i.e. no transport in the front seat next to the driver. Many taxis are now equipped with partitions.
    • Please wear in any case a mask in the RufBus, according to the currently valid regulation (see mask requirement in public transport).

    Thank you for your understanding.

  • KreisVerkehr-KundenCenter opened

    KreisVerkehr-KundenCenter opened

    The KreisVerkehr's customer centers in Schwäbisch Hall and Crailsheim are open to the public to a limited extent.

    Please make inquiries, requests, notifications of changes, etc. if possible by phone, email or post. Please address mail deliveries regarding subscription, SKT or KolibriCard to the customer center in Schwäbisch Hall (Am Spitalbach 20, 74523 Schwäbisch Hall), email to info(at)

    There are also letter boxes available at the entrance to the customer center, and timetable books and forms are laid out. Tickets are still sold on the bus. In the meantime, passengers and drivers are protected by a pane of glass in the entrance area.

    The customer centers in Schwäbisch Hall and Crailsheim can still be reached by phone Mon-Fri from 9:00 a.m. to 5:00 p.m., see

Measures in public transport explained in visual language:

Stay healthy!