Lost property / registration of tour groups
Found items are usually not returned to KreisVerkehr but rather the transport companies in question. Group rides should also be directly registered there. The relevant contact telephone number can be found in the header of the schedule table of the bus route concerned.
Lost property / customer service / stations
For information on nationwide travel connections and fares, please directly contact Deutsche Bahn. For questions about the local operation, the RAN team of the DB and the customer service of Go-Ahead is at your disposal:
Service hotline for the RAN Team of the DB
Regional contacts in regional transport in the case of complaints: Telephone 0711 - 2092 7087
Customer service Go-Ahead
weekdays from 6:00 am to 10:00 pm, Telephone 0711 - 400 53444 or vie email service(at)gabw-bahn.de