Partner / Transport companies

Homepage: www.bahn.de / www.westfrankenbahn.de

Region Baden-Württemberg
phone 0711 / 2092 7000
fax 0711 / 2092 7006

Travel Service of DB
round the clock booking, consultation, reservation
phone 0 180 6 – 99 66 33 (20 ct/call, mobile max. 60 ct/call)

DB timetable information via voice computer
phone 0800 1 - 50 70 90 (free of charge from the German fixed network)

Lost-and-found Hotline of DB
phone 0900 1 - 99 05 99 (59 ct/min *)

Mobil Service of DB
(assistance with inbound, outbound, and transferring)
phone 0180 6 - 51 25 12 (20 ct/call *)

Message in the event of faults on DB machines
phone 0800 - 2 88 66 44 (free of charge from fixed network and mobil line)

Inquiries checking the price
phone 07221 / 9235 1000

Registration of group travel with DB
In the trains of public transport there is for group size of 37 persons or more
as well as for groups of 6 or more people with bikes a registration required.
If necessary, please contact DB's travel service (see above).
www.bahn.de/regional/view/regionen/bawue/info/gruppenanmeldung.shtml

Customer dialogue DB Regio Baden-Württemberg
for suggestions and complaints in the DB local transport
phone 0711 / 2092 7087

Customer dialogue Westfrankenbahn
for suggestions and complaints in the DB local transport
phone 0621 / 830 1200
eMail kundendialog.mitte(at)deutschebahn.com

*) from the German fixed network, mobile phone tariffs may differ

Go-Ahead services in our area: Remsbahn Stuttgart - Aalen – Crailsheim, also starting in December 2019: Murrbahn Stuttgart – SHA-Hessental – Crailsheim – Nürnberg

- individual travel advice
- support when changing trains
- questions regarding the fare?

Customer service (starting June 9, 2019) via email and telephone,
weekdays from 6:00 am to 10:00 pm telephone 0711 400 53444

Email: service(at)gabw-bahn.de